You may also want to run a scan using Combofix. It is an excellent tool for removing problems, and it can find and fix problems Norton, and similar won't find or fix. Download Combofix here: http://www.infospyware.net/sUBs/ComboFix.exe
Here is a tutorial for using Combofix: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514
I think your infected with a trojan
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I have done a full Norton scan plus NPE Norton ad my system is not infected. The 'Microsoft' message continues to appear, so i do not except your solution
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