First, you may try the below steps:
Update Adobe Flash Player and Java script to clear IE7 cache, cookies, and browsing history.
If you are using the Mozilla firefox browser, please try the below steps:
For some reason it has to do with a Real Player add-on.
Click on Tools
Click on add-ons
Disable Realplayer browser record plugin
restart your firefox.
You may also install the Update for the Firefox browser.
download link:
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.17/win32/en-US
YOU MUST TURN OFF THE AUTOMATIC UPDATE FEATURE IN FIREFOX!
Tools>Options>Advanced>Update>Un-check the box for FireFox
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