I installed a weiser smartcode lockset and the motor is turning the wrong way. How do we fix this?

2 important things which may seem dumb but solved my problem:

- Make sure that once everything is in place, you hold the lock button before inserting battery pack (and keep holding the lock button) until you hear 2 beeps. The latch should come and go.

- Last but not least, make sure you put NEW batteries in... I had old batteries and when i tried it seemed like is was working but could not finish the door direction finding sequence stated above. Make sure they are new and it should work!

Here is a link to the Frequently asked question page for your lock:

http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.

Here's a link which tells you how to remove the cover, and reprogram the lock codes:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx