F02 Error Code

This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F02” error code.

“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If the pump motor or impeller becomes damaged and does not pump at the correct volume, the error code will not clear. If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.